At BD Tax & VAT Firm (“we”, “us” or “our”), protecting your personal and financial information is central to how we work. This Privacy Policy explains what information we collect, how we use it, how we keep it safe, and the choices you have — when you visit our website or use our tax, VAT, RJSC and company services.

By using our website or engaging our services, you agree to the practices described in this policy. If you do not agree with any part of it, please do not use the website or share your information with us.

1. Information We Collect

We only collect the information we genuinely need to provide our services and respond to your enquiries. This may include:

• Contact details — your name, phone number, email address and business address.
• Business & tax information — TIN, BIN, company name, trade licence and related registration details.
• Financial documents — income statements, bank statements, invoices, salary certificates and other records needed to prepare your returns or accounts.
• Enquiry details — the information you provide through our contact form, WhatsApp, email or phone.
• Website usage data — basic technical information such as browser type, device and pages visited, collected automatically.

2. How We Use Your Information

Your information is used strictly to serve you. Specifically, we use it to:

• Prepare and file your income tax returns, VAT returns and other statutory submissions.
• Register companies, handle RJSC filings and process licences on your behalf.
• Respond to your questions and provide consultation and advice.
• Communicate with you about deadlines, documents and the status of your work.
• Improve our website and the quality of our services.

3. Confidentiality

As a professional tax and compliance firm, confidentiality is at the heart of our promise — Your Trust, Our Responsibility. All client information is treated as strictly confidential and is only accessed by the members of our team directly involved in delivering your service. Our consultants are bound to protect the privacy of every client’s records.

4. Sharing & Disclosure

We only share your information where it is necessary to deliver the service you have engaged us for, or where we are legally required to do so. This may include:

• Government authorities such as the National Board of Revenue (NBR), RJSC, VAT offices and other regulators, as part of filing on your behalf.
• Where disclosure is required by law, a court order or a lawful request from a competent authority.

We do not share your information with any party outside of these purposes without your consent.

5. Data Security

We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. Physical documents are kept securely at our offices and digital records are protected with restricted access. While no method of storage or transmission is completely secure, we continuously work to safeguard the data you entrust to us.

6. Data Retention

We retain your information only for as long as necessary to provide our services, to maintain your tax and compliance history, and to meet legal and regulatory record-keeping requirements in Bangladesh. When information is no longer needed, it is disposed of securely.

7. Cookies

Our website may use basic cookies to help the site function properly and to understand how visitors use it. Cookies are small files stored on your device. You can disable cookies through your browser settings, though some parts of the website may not work as intended without them.

8. Third-Party Links

Our website may contain links to third-party websites or social media pages. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any information with them.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct any inaccurate or outdated information.
• Request that we delete your information, subject to our legal record-keeping obligations.
• Withdraw your consent to our use of your information at any time.

To exercise any of these rights, please contact us using the details below.

10. Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please get in touch: